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Study Type
Online
Language
English & BM
Duration
Date
Time
Price
RM 250
HRD Corp

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PAIN POINTS IN BUSINESS

Some of the top questions that a salesperson or promoter often have in their mind are – What should I do when I approach my customers? How can I build good relationships with my customers? How can I get customers to like me and buy from me? If you have any of the questions above, fret not, we are here to help you.

 

WHAT YOU WILL BE LEARNING IN THIS PROGRAM

In this program, we will be guiding you to master the 6G  that you need to have in order to be an outstanding promoter. Each of these elements are equally important, inter-related, and when it is being practiced regularly, it would ensure that you will have a fulfilling journey at work. You will also be given guidance on how to provide WOW services to your customers and create your own lovers economy by looking at Senheng’s case study.

 

BRIEF SUMMARY

Customers nowadays are becoming more and more resourceful and tech-savvy. They know where to obtain the information that they need, such as doing online research or even reading reviews of products online. As a promoter or salesperson, our roles have also changed over time. It is no longer enough for us to just stand there and wait for customers to approach us, or even just focus on explaining the product benefits and features to customers, because customers can obtain all this information online. We need to go beyond and provide extraordinary services to our customers, do something extra for them, then only they will keep coming back to us.

WHO SHOULD ATTEND

  • Retail staff
  • Promoters / Salesperson

LEARNING OUTCOMES

  • Uncover and leverage on 6G to become a customer magnet and make customers like you.
  • Apply the 3 IP that will multiply your personal value as a promoter.
  • Showcase any product with a simple ABC model to succeed.

PROGRAM OUTLINE

  • 6G Promoter Skills
  • The Need To Upgrade Our Image
  • 3 IP Personal Value Template
  • Case Study: China’s Breakfast Chain
  • Lead Customer With ABC
  • The Funnel Effect
  • The Checklist Of A Great Demonstration
  • Senheng Case Study: Guiding Customers With Rewards
  • SHRA Success Formula
  • The Key To Win Customers
  • Case Study: How Did Li Jiaqi Become So Popular?
  • Long Term Impact Of Emotional Engagement
     
  • Being Thankful 
  • Saying Thank You To Customers & Employees
  • Keeping Your 6G Treasures