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Study Type

Offline & Online

Duration

4-8 Hour Intensive Course

Language

Conducted in BM & English Adaptive

HRD Corp

Claimable

PROGRAM OUTLINE

Outlet Based

Main Objective

  • To identify the key steps to achieve success in their career
  • To build the right attitude to demonstrate at work
  • To practice effective ways to approach customers
  • To master P1 knowledge to obtain greater sales performance

Practical Success Formula

  • Actionable Steps In Achieving Success
  • 4-Step Formula In Selling
  • Retail Sales Pyramid

 

Case Studies

  • How Senheng Persist Through Its Journey
  • How Bill Gates Become Billionaire
  • A Boy With A Big Dream

Please Fill Up The Details to Request for the Full Program Outline

Contact Us

    Main Objective

    • To calculate customer lifetime value
    • To improve customers’ buy in from telemarketing
    • To master strategies to engage with customers for long-term relationship
    • To be able to convert objections to opportunities in sales without being too pushy

    Practical Success Formula

    • Phrases To Build Rapport
    • 3 Yes Technique
    • VAK In Telemarketing
    • Recognizing Buying Signals From Customers
    • Effective Ways To Handle Objections

     

    Case Studies

    •  Senheng Telemarketing Journey

    Please Fill Up The Details to Request for the Full Program Outline

    Contact Us

      Outlet Based

      Main Objective

      • To identify the key steps to achieve success in their career
      • To build the right attitude to demonstrate at work
      • To practice effective ways to approach customers
      • To master P1 knowledge to obtain greater sales performance

      Practical Success Formula

      • Actionable Steps In Achieving Success
      • 4-Step Formula In Selling
      • Retail Sales Pyramid

       

      Case Studies

      • How Senheng Persist Through Its Journey
      • How Bill Gates Become Billionaire
      • A Boy With A Big Dream

      Please Fill Up The Details to Request for the Full Program Outline

      Contact Us

        Main Objective

        • To calculate customer lifetime value
        • To improve customers’ buy in from telemarketing
        • To master strategies to engage with customers for long-term relationship
        • To be able to convert objections to opportunities in sales without being too pushy

        Practical Success Formula

        • Phrases To Build Rapport
        • 3 Yes Technique
        • VAK In Telemarketing
        • Recognizing Buying Signals From Customers
        • Effective Ways To Handle Objections

         

        Case Studies

        •  Senheng Telemarketing Journey

        Please Fill Up The Details to Request for the Full Program Outline

        Contact Us

          Our Retail Sales Training Can Help You To

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          State the success formula for super salesmanship.

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          Use insight selling to achieve increased sales conversion

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          Recognize the right sales skills to handle different types of customers.

          Meet Your Speaker

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          Cassandra Chan

           

          Cassandra has multidisciplinary skills from her training attended, namely Lean Six Sigma Black Belt (UK), Licensed NLP Trainer (USA), Dale Carnegie Certification (UK), Certificate in Designing Online Learning (UK) and a few others. Currently, she leads and mentors SHRA’s trainers.

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          Ee May

           

          Ee May is a trainer with more than 4 years of public speaking experience with diverse experience in training professional working adults.

          She has trained many sales professionals, executives and managers in the areas of sales techniques and mindsets, communication and management

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          Syuhada Rozihas

           

          Syuhada is a trainer who is passionate about making a difference. She has over 3 years of experience in facilitating for various motivational university programs. She has trained more than 1,000 sales professionals, executives and managers in the areas of retail sales.

          What Our Clients Says
          About Our Retail Sales Program

          Interested to learn more about Our Retail Sales Training?

          Request the full Program Outline here