Cassandra has multidisciplinary skills from her training attended, namely Lean Six Sigma Black Belt (UK), Licensed NLP Trainer (USA), Dale Carnegie Certification (UK), Certificate in Designing Online Learning (UK) and a few others. Currently, she leads and mentors SHRA’s trainers.
Ee May is a trainer with more than 4 years of public speaking experience with diverse experience in training professional working adults.
She has trained many sales professionals, executives and managers in the areas of sales techniques and mindsets, communication and management
Syuhada is a trainer who is passionate about making a difference. She has over 3 years of experience in facilitating for various motivational university programs. She has trained more than 1,000 sales professionals, executives and managers in the areas of retail sales.
From this course, I have learned i have to improve teams product knowledge, customer service and how to handle customer. Most important is to change the mindset of my team from employees mindset to a boss mindset