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SH Retail Academy Sdn Bhd

Tay Liang Howe, a corporate trainer from SH Retail Academy. He firmly believes that training is a key element for the growth and success for both individual and organization. For Liang Howe, training is not only important for both individual and organization, it is necessity for both. His strong beliefs made him passionate about training and he even equipped himself with the unique skill and knowledge as a PSMB certified trainer. Therefore, he can motivate and nurture even more talented people in an organization and ensure organizational success.

Howe was keen to help people since he was a young. He is a member of Lions International Club where he continuously lends a helping hand to those in need. His inspiration to help people came from Nick Vujicic, an inspirational and motivational speaker with tetra-amelia syndrome. Howe read the book authored by Nick, Life without Limits. There is a famous quote in the book that inspired Howe to help more people: "I encourage you to accept that you may not be able to see a road immediately, but this does not mean that it’s not there." This quote is acted as a reminder for Howe, constantly reminding him to help others discover their inner potential and skill.

He uses most of his time reading books, such as The 8th Habit: From Effectiveness to Greatness, The Big Fish Experience and How to Handle Difficult People. He loves reading as reading provided him a lot of insights of global concepts. Mountain climbing is also one of his hobbies. He likes to take adventures and explore the nature. He went to many mountains in Sarawak, have explored the difference between each mountain. He enjoys mountain climbing because it recharged his energy and make him feel calm when looks around the nature.

As a trainer, he is the one that like to share information in detail. He likes to analyze every participant’s strength and area of improvement to identify what kind of approaches can be given to different type of participant. For him, there is no need to be great to start, but you have to start to be great –Zig Ziglar

Academic and Professional Qualifications:

  • Certified Trainer by HRDF

Pusat Sumber Manusia Berhad (PSMB)

  • Bachelor of Science with Honours (Human Resource Development)

Universiti Malaysia Sarawak

Mission and Ambition:

  • Focus on creating impactful training that knowledge transferred can lasts beyond the end time of training.
  • Help participants to build strong learning spirit and encourage them to have constant self-development for striving career success.

Areas of Training Expertise:

  • Human Resource (HR) Policy

Ensure compliance with employment legislation to establish a mutual reliance relationship between employer and employee.

  • Impressive Presentation Skill

Acquire the ability to deliver excellent presentations and speeches

  • Management Masterclass 3.0 - Operation and Control Management

Identify solutions to complex managerial problem and create value for customer

  • Retail Ethics and Security Management

Foster an understanding of ethical behavior to prevent immorality act and corruption in retail industry.

  • Rules of Work

Master the process of disciplinary action to deal with job-related behavior.

  • Occupational Safety and Health Administration (OSHA)

Ensure safe working environment that free from workplace hazards

  • Showroom and Display Management

Methods to create attractive, clean and tidy showroom display.