Articulate key knowledge relating to the retailing industry and operational activities.
Examine key knowledge relating to the concepts and types of retailing businesses in the retailing industry.
Examine the various key concepts and principles relating to product management.
Cassandra has multidisciplinary skills from her training attended, namely Lean Six Sigma Black Belt (UK), Licensed NLP Trainer (USA), Dale Carnegie Certification (UK), Certificate in Designing Online Learning (UK) and a few others. Currently, she leads and mentors SHRA’s trainers.
Ee May is a trainer with more than 4 years of public speaking experience with diverse experience in training professional working adults.
She has trained many sales professionals, executives and managers in the areas of sales techniques and mindsets, communication and management
Amir has a solid background in retail, having worked in the industry for four years with entertainment, shoes, and F&B products. As a trainer, he draws on his extensive experience to assist others in improving their skills and performance in various retail and hospitality settings.