career development jpg
Category

Career Development

Study Type

Offline & Online

Duration

4-8 Hour Intensive Course

Language

Conducted in BM & English Adaptive

HRDF/ HRD Corp

Claimable

CAREER DEVELOPMENT

Self Management: Discover What Drives You

Self Management 2

a. To build confidence and present a good first impression
b. To handle questions and complaints from customers effectively
c. To build ability to handle unexpected situations

Being The True Self

 

My Actual Self and Ideal Self
Activity: 1 Million Cash
16 Basic Needs
Case Study: Ziha and Will Smith

 

Confidence & Impressions

 

  • IT film and The Story of the monk and the businessmen
  • Spotlight Effect
  • Confident Body Language
  • Internal and External Validation

 

Handling Complaints And Special Scenarios

 

  • Handling Customer Complains
  • Different Methods In Handling Different Situations
  • Case Study: Kak Long 7E
  • STAR Method

Motivation And Goals To Achieve Success

 

  • Story of 2 Frogs
  • The Goal Of Your Life
  • SMART Goals
  • Mapping Out Your Dream Life”

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