Leadership
Study Type

Offline & Online

Duration

4-8 Hours Intensive Course

Language

Conducted in BM & English Adaptive

HRDF/HRD Corp

Claimable

PROGRAM OUTLINE

Office Based

Main Objective

  • To discover attributes of influential and successful retail leaders
  • To develop a win-win habit in any situation
  • To practise collaboration and build synergy
  • To maintain a continuous learning habit

Practical Success Formula

  • How To Minimize Win-Lose Situations
  • Making Quick Reporting
  • Setting & Managing Expectations
  • One Minute Leader’s Plan
  • Fostering Faster Work Progress
  • Casual Ways To Listen To Employees

 

 

Case Studies

  • Robin Li: The King of Baidu
  • Case Study: Famous Paternal Leaders
  • Case Study: CEO Vishal Breaks Synergy & Microsoft’s Synergy

Please Fill Up The Details to Request for the Full Program Outline

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    Main Objective

    • To understand the concept of leadership
    • To explain and overcome bystander effect
    • To build proactive mindset
    • To influence others without authority

    Practical Success Formula

    • Iceberg Leadership Model
    • NLP Presuppositions Based On Situations
    • Breaking Bad Habits
    • Rapport Building With Employees
    • How To Influence Others
    • Tips To Put First Things First
    • Tips To Communicate Your Ideas

    Please Fill Up The Details to Request for the Full Program Outline

    Contact Us

      Outlet Based

      Main Objective

      • To learn about the characteristics of effective and successful retail leaders.
      • To cultivate a mindset of win-win situation in the workplace
      • To develop a continuous learning environment

      Practical Success Formula

      • Hygiene And Personal Grooming Checklist
      • Handling Tough Situations In Customer Service
      • Ways To Promote Patience
      • Factors In Excellent Customer Service

      Please Fill Up The Details to Request for the Full Program Outline

      Contact Us

        Others

        Main Objective

        • Recognize what leadership is along with its characteristics and qualities.
        • Overcome obstacles to build the mind of a leader
        • Improve communication to speak like a leader
        • Overcome fear and build courage in leadership

        Practical Success Formula

        • Practice Effective Work Reporting
        • VAK Communication Style
        • LVBT Communication Technique

         

        Case Studies

        • Senheng’s Courage
        • Ramly Burger

        Please Fill Up The Details to Request for the Full Program Outline

        Contact Us

          Office Based

          Main Objective

          • To discover attributes of influential and successful retail leaders
          • To develop a win-win habit in any situation
          • To practise collaboration and build synergy
          • To maintain a continuous learning habit

          Practical Success Formula

          • How To Minimize Win-Lose Situations
          • Making Quick Reporting
          • Setting & Managing Expectations
          • One Minute Leader’s Plan
          • Fostering Faster Work Progress
          • Casual Ways To Listen To Employees

           

           

          Case Studies

          • Robin Li: The King of Baidu
          • Case Study: Famous Paternal Leaders
          • Case Study: CEO Vishal Breaks Synergy & Microsoft’s Synergy

          Please Fill Up The Details to Request for the Full Program Outline

          Contact Us

            Main Objective

            • To understand the concept of leadership
            • To explain and overcome bystander effect
            • To build proactive mindset
            • To influence others without authority

            Practical Success Formula

            • Iceberg Leadership Model
            • NLP Presuppositions Based On Situations
            • Breaking Bad Habits
            • Rapport Building With Employees
            • How To Influence Others
            • Tips To Put First Things First
            • Tips To Communicate Your Ideas

            Please Fill Up The Details to Request for the Full Program Outline

            Contact Us

              Outlet Based

              Main Objective

              • To learn about the characteristics of effective and successful retail leaders.
              • To cultivate a mindset of win-win situation in the workplace
              • To develop a continuous learning environment

              Practical Success Formula

              • Hygiene And Personal Grooming Checklist
              • Handling Tough Situations In Customer Service
              • Ways To Promote Patience
              • Factors In Excellent Customer Service

              Please Fill Up The Details to Request for the Full Program Outline

              Contact Us

                Others

                Main Objective

                • Recognize what leadership is along with its characteristics and qualities.
                • Overcome obstacles to build the mind of a leader
                • Improve communication to speak like a leader
                • Overcome fear and build courage in leadership

                Practical Success Formula

                • Practice Effective Work Reporting
                • VAK Communication Style
                • LVBT Communication Technique

                 

                Case Studies

                • Senheng’s Courage
                • Ramly Burger

                Please Fill Up The Details to Request for the Full Program Outline

                Contact Us

                  Our Leadership Training Can Help You To

                  Retail Sales Training -Objective 1
                  Develop a win-win habit in any situation
                  Retail Sales Training -Objective 2
                  Practise collaboration and build synergy
                  Retail Sales Training -Objective 3
                  Maintain a continuous learning habit

                  Meet Your Speaker

                  HRDF Certified Trainer- Cassandra Chan

                  Cassandra Chan

                   

                  Cassandra has multidisciplinary skills from her training attended, namely Lean Six Sigma Black Belt (UK), Licensed NLP Trainer (USA), Dale Carnegie Certification (UK), Certificate in Designing Online Learning (UK) and a few others. Currently, she leads and mentors SHRA’s trainers.

                  HRDF Certified Trainer- Ee May

                  Ee May

                   

                  Ee May is a trainer with more than 4 years of public speaking experience with diverse experience in training professional working adults.

                  She has trained many sales professionals, executives and managers in the areas of sales techniques and mindsets, communication and management

                  HRDF Certified Trainer- Syuhada

                  Syuhada Rozihas

                   

                  Syuhada is a trainer who is passionate about making a difference. She has over 3 years of experience in facilitating for various motivational university programs. She has trained more than 1,000 sales professionals, executives and managers in the areas of retail sales.

                  What Our Clients Says
                  About The Leadership Program

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