Offline & Online
4-8 Hour Intensive Course
Conducted in BM & English Adaptive
a. Understand the benefits of franchisee entrepreneurship vs starting a new business.
b. Recognize and harness the “Qi” that flows through the 4 different levels in an organization.
c. Utilize the right strategies to increase store power and drive more traffic.
d. Leverage on sales and promotions to increase customer’s RFM.
Essentials In Retail Operations
The Humanity (Qi) In Business
Shop Front Management
Sales And Promotion To Drive More Sales
a. Perform analysis on store financial and operational health
b. Understand the various factors affecting P&L
c. Get the team together to boost store productivity
Retail Condition and Branding Power
Product Supply Power
Evolution Of Retail
Retailing Changes Pattern
Factors Affecting Wheel Of Retailing
a. Recognize the current retail condition and trends
b. Apply the best store manager practices
c. Identify the winning strategies of top retailers like JD, Faber Castell, Tesla
d. Set the retail KPIs to maximize business profits
Introduction To Productivity Management
Achieving Store & Staff KPI
Operations & Financial Projection
The Human Factor
From this course, I have learned i have to improve teams product knowledge, customer service and how to handle customer. Most important is to change the mindset of my team from employees mindset to a boss mindset
The 2 days short course worth 15 times its fee. Thank SH Academy for the insightful sharing despite some of the info can be classified as trade secrets.