Category
Visual Merchandising
Study Type
Offline & Online
Duration
4-8 Hour Intensive Course
Language
Conducted in BM & English Adaptive
HRDF/ HRD Corp
Claimable
- Salesperson
- Store Supervisors/Managers
- Retail Executives
VISUAL MERCHANDISING
Store Display 101
a. Arrange the showroom with an appropriate display.
b. Identify the ways to keep the showroom clean and tidy.
c. Recognize the correct attire to wear in a showroom.
Showroom, Your Domain
- Physical showroom vs online shop
- Differentiate between physical showroom and online shop
- Why do we need physical showroom?
- Sense of sight
- Type of customer expectation
- Importance of showroom display
Showroom Cleanliness and Hygiene
- The objective of cleanliness and hygiene in showroom
- How did cleanliness and hygiene affect customer experience?
- Cleanliness is the key for showroom safety
- Checklist of cleaning task
- Method on creating checklist of cleaning task
 Retail Display Management
- How to organize a showroom?
- Space management
- Price tag arrangement
- Product display
- Showroom environment
Appearance and Grooming Standards
- What is workplace attire?
- The importance of workplace attire
- Male attire
- Female attire
- Do and don’t when wearing workplace attire.
Duty Roster
- The purpose of duty roster
- Why do we need a duty roster for showroom?
- Types of duty rosters (DFS)
- The differences between the 3 type of duty rosters
- The method to create a proper duty roster
Simulation Activities
- Buy Online vs Buy In-store
- Messy Showroom
- Puzzle: Memory Testing
- Personal Appearance
- Organize Your WORK
Premium & Luxury Visual Merchandising And Selling
a. Practice excellence and meeting expectation in premium product market
b. Demonstrate service that provide unique experience to serve premium clientele segments
c. Understand key success factors of aesthetic visual merchandising
- Grab Eyeballs in Merchandising Display Area for Premium Products
- 9 P’s of Luxury Brands vs General Brands
- Different Types of Customers in Luxury Classification
- 10 Parameters to Meet Premium Customer Demands
What Our Client Say
About Our Other Programs
I joined the customer service program. Trainers Ee May & Nazrin are very helpful for us to improve customer service and can be practiced by all staff. Tq both of you.
With the systematic learning method, I’ve gotten a clearer overall picture about new retail.
Great learning about NEW RETAIL in 2 days. Learnt a lot of practical knowledge such as digitalization, branding, store management, people management etc to grow our business offline & online. #newretail #SenhengMY #OMO
Ee May was fantastic- learnt a lot during the class and she kept us engaged and was funny as well. Looking forward to learn more from her!
This program has given me a clear direction on how to organize my telemarketing content to my audiences.
Thank you SHRA for the 4 Hours of High energy training. I have learn a lot about the Right mindset, skillset, toolset of an effective leader
From this course, I have learned i have to improve teams product knowledge, customer service and how to handle customer. Most important is to change the mindset of my team from employees mindset to a boss mindset
The 2 days short course worth 15 times its fee. Thank SH Academy for the insightful sharing despite some of the info can be classified as trade secrets.
​"With SHRA comprehensive training our sales have grown by 10 to 20 times!"
