On completion of this Module learners will be able to:

• Articulate key knowledge required to undertake application of Performance Management.
• Use the required techniques and tools to ensure the effective application of Performance Management in an organizational context.

Topics covered include

• What is Performance Management?
• The Elements of Performance Management System
• The Objectives of Performance Management
• The Performance Management Process
• The Key to Performance Management
• The differences between Performance Appraisal and Performance Management
• The various Performance Appraisal Methods
• The Steps in Writing Performance and Goals
• The Tips for Successful Performance Management
• What are Key Performance Indicators?
• The Challenges of Performance Management
• Sources of Errors in Performance Management

On completion of this Module learners will be able to:

• Articulate key knowledge required to undertake application of coaching in a business context
• Use the required techniques and tools to ensure the effective coaching in an organizational and business context.

Topics covered include

• Coaching – Introduction and Background
• Coaching principles and characteristics
• Important concepts of coaching
• Coaching models
• Types of coaching and coaching styles
• Coaching sessions and approaches

On completion of this Module learners will be able to:

• Examine key knowledge required to undertake effective Team Building.
• Use the required models, tools and practices to ensure effective Tram Building in an organizational context.

Topics covered include

• What is a Team?
• The Differences between Group and Team
• The Characteristics of a Team
• What is Team Work?
• The Various Team Models
• The Various Types of Teams
• The Stages of Team Development
• Effective Team Management Skills
• What is Team Building?
• The Team Building Exercises
• What is a Team Contract?
• Rules for Participation & Communication
• The Role of Team Leader in Team Building
• Why Teams Fail?
• How to Prevent Fall Outs in a Team?