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Study Type

Offline & Online

Duration

3 Months

Language

Conducted in BM & English Adaptive

HRD Corp

Claimable

PROGRAM OUTLINE

On completion of this Module learners will be able to:

  • Articulate key knowledge required to undertake application of Performance Management.
  • Use the required techniques and tools to ensure the effective application of Performance Management in an organizational context.

 

Topics covered include

  • What is Performance Management?
  • The Elements of Performance Management System
  • The Objectives of Performance Management
  • The Performance Management Process
  • The Key to Performance Management
  • The differences between Performance Appraisal and Performance Management
  • The various Performance Appraisal Methods
  • The Steps in Writing Performance and Goals
  • The Tips for Successful Performance Management
  • What are Key Performance Indicators?
  • The Challenges of Performance Management
  • Sources of Errors in Performance Management

On completion of this Module learners will be able to:

  • Articulate key knowledge required to undertake application of coaching in a business context
  • Use the required techniques and tools to ensure the effective coaching in an organizational and business context.

 

Topics covered include

  • Coaching – Introduction and Background
  • Coaching principles and characteristics
  • Important concepts of coaching
  • Coaching models
  • Types of coaching and coaching styles
  • Coaching sessions and approaches

On completion of this Module learners will be able to:

  • Examine key knowledge required to undertake effective Team Building.
  • Use the required models, tools and practices to ensure effective Tram Building in an organizational context.

 

Topics covered include

  • What is a Team?
  • The Differences between Group and Team
  • The Characteristics of a Team
  • What is Team Work?
  • The Various Team Models
  • The Various Types of Teams
  • The Stages of Team Development
  • Effective Team Management Skills
  • What is Team Building?
  • The Team Building Exercises
  • What is a Team Contract?
  • Rules for Participation & Communication
  • The Role of Team Leader in Team Building
  • Why Teams Fail?
  • How to Prevent Fall Outs in a Team?

On completion of this Module learners will be able to:

  • Articulate key knowledge required to undertake application of Performance Management.
  • Use the required techniques and tools to ensure the effective application of Performance Management in an organizational context.

 

Topics covered include

  • What is Performance Management?
  • The Elements of Performance Management System
  • The Objectives of Performance Management
  • The Performance Management Process
  • The Key to Performance Management
  • The differences between Performance Appraisal and Performance Management
  • The various Performance Appraisal Methods
  • The Steps in Writing Performance and Goals
  • The Tips for Successful Performance Management
  • What are Key Performance Indicators?
  • The Challenges of Performance Management
  • Sources of Errors in Performance Management

On completion of this Module learners will be able to:

  • Articulate key knowledge required to undertake application of coaching in a business context
  • Use the required techniques and tools to ensure the effective coaching in an organizational and business context.

 

Topics covered include

  • Coaching – Introduction and Background
  • Coaching principles and characteristics
  • Important concepts of coaching
  • Coaching models
  • Types of coaching and coaching styles
  • Coaching sessions and approaches

On completion of this Module learners will be able to:

  • Examine key knowledge required to undertake effective Team Building.
  • Use the required models, tools and practices to ensure effective Tram Building in an organizational context.

 

Topics covered include

  • What is a Team?
  • The Differences between Group and Team
  • The Characteristics of a Team
  • What is Team Work?
  • The Various Team Models
  • The Various Types of Teams
  • The Stages of Team Development
  • Effective Team Management Skills
  • What is Team Building?
  • The Team Building Exercises
  • What is a Team Contract?
  • Rules for Participation & Communication
  • The Role of Team Leader in Team Building
  • Why Teams Fail?
  • How to Prevent Fall Outs in a Team?

This Program Can Help You To

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Manage Performance Of Yourself And Your Team
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Become A Coach Within Your Team
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Build Your Own High Performing Team 

Meet Your Speaker

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Cassandra Chan

 

Cassandra has multidisciplinary skills from her training attended, namely Lean Six Sigma Black Belt (UK), Licensed NLP Trainer (USA), Dale Carnegie Certification (UK), Certificate in Designing Online Learning (UK) and a few others. Currently, she leads and mentors SHRA’s trainers.

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Ee May

 

Ee May is a trainer with more than 4 years of public speaking experience with diverse experience in training professional working adults.

She has trained many sales professionals, executives and managers in the areas of sales techniques and mindsets, communication and management

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Amir Ashraff Hassan

 

Amir has a solid background in retail, having worked in the industry for four years with entertainment, shoes, and F&B products. As a trainer, he draws on his extensive experience to assist others in improving their skills and performance in various retail and hospitality settings.

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