Retail Operation
11 April 2023 | 9.00am – 5.00pm | 11, Jalan Astana 5/ku2, Bandar Bukit Raja, 41050 Klang Selangor Darul Ehsan
Managing your retail business should not always be firefighting.
Say goodbye to ad hoc activities and hello to strategy-driven success! Our Retail Operation Public Program equips you with the knowledge and skills to tackle any retail challenge with confidence.
Learn how to operate a retail store like the big players in our 8 hours intensive course where they can learn how to
✔️Explain various elements of retail operations.
✔️Recognize and harness the “Qi” of a retail business.
✔️Utilize the right strategies to increase store power and drive more traffic.
✔️Leverage on sales and promotions to increase customer’s RFM.
For HRD Registered Employers, this program is also HRD Corp Claimable.
Who Should Join Us?
Outlet Managers
Register your interest with us today- Limited to 40 seats, so register now to secure your seat!
***If you have any difficulties registering for this workshop, please contact our team (Whatsapp: +6011-1068 4040) for further assistance.
Retail Operation
Date: 11 April 2023
Time: 9am- 5pm
Venue: 1, Jalan Astana 5/ku2, Bandar Bukit Raja, 41050 Klang Selangor Darul Ehsan
Fees:
RM 880
For HRD Registered Employers, this program is also HRD Corp Claimable.
Meet Your Trainers
Cassandra Chan
CEO, SH Retail Academy
CEO of SHRA, She has over 10-years’ experience in the service industry providing business development support and solutions. Cassandra has multidisciplinary skills from her training attended, namely Lean Six Sigma Black Belt (UK), Licensed NLP Trainer (USA), Dale Carnegie Certification (UK), Certificate in Designing Online Learning (UK) and a few others. Currently, she led telemarketing training project for Senheng during MCO resulting positive growth in the organization.
Choon Ee May
Training Manager, SH Retail Academy
Ee May is a trainer with more than 4 years of public speaking experience with diverse experience in training professional working adults. She has trained many sales professionals, executives and managers in the areas of sales techniques and mindsets, communication and management. She has been a member of Toastmaster club for 4 years. She took on a leadership role to oversee 6 clubs (100 members) and even mentored the members to compete in public speaking contests.
