Self Management 2
Study Type

Offline & Online

Duration

4 Hour Intensive Course

Language

Conducted in BM & English Adaptive

HRDF/ HRD Corp

Claimable

PROGRAM OUTLINE

Office Based

Outlet Based

Strategic Self Management for Store Managers

 

Main Objective

  • To integrate varying values among team in strengthening work principles
  • To practice ways to prioritize goals for oneself
  • To cultivate a greater working environment towards an effective self management 
  • To develop a healthy self concept in managing issues

Practical Success Formula

  • Managing Self Behaviors 
  • Obtaining Self Awareness
  • Effective Ways To Set Priorities
  • Achieving A High Self Performance
  • Motivating Team With Principles 
  • Resolving Issues & Conflicts Proactively
  • Motivating With Values 
  • Stress Management In The Workplace

Others

Main Objective

  • To understand the importance of work etiquette and how to improve it
  • To demonstrate proper workplace behavior that reflect civility and professionalism 
  • To develop relevant skills for a professional reputation

Practical Success Formula

  • Basic Behaviors In Work Etiquette
  • Making A Professional Impression 
  • Enhancing Social Skills
  • Developing Confidence In The Workplace
  • Significant Role Of Body Language 
  • Overcoming Challenges In Work Etiquette
  • Organizing Skill For Work Etiquette
  • Ethical Dilemmas

Office Based

Outlet Based

Strategic Self Management for Store Managers

Main Objective

  • To integrate varying values among team in strengthening work principles
  • To practice ways to prioritize goals for oneself
  • To cultivate a greater working environment towards an effective self management 
  • To develop a healthy self concept in managing issues

Practical Success Formula

  • Managing Self Behaviors 
  • Obtaining Self Awareness
  • Effective Ways To Set Priorities
  • Achieving A High Self Performance
  • Motivating Team With Principles 
  • Resolving Issues & Conflicts Proactively
  • Motivating With Values 
  • Stress Management In The Workplace

Others

Main Objective

  • To understand the importance of work etiquette and how to improve it
  • To demonstrate proper workplace behavior that reflect civility and professionalism 
  • To develop relevant skills for a professional reputation

Practical Success Formula

  • Basic Behaviors In Work Etiquette
  • Making A Professional Impression 
  • Enhancing Social Skills
  • Developing Confidence In The Workplace
  • Significant Role Of Body Language 
  • Overcoming Challenges In Work Etiquette
  • Organizing Skill For Work Etiquette
  • Ethical Dilemmas

This Program Can Help You To

Retail Sales Training -Objective 1
Develop a culture of trust between you and your customers.
Retail Sales Training -Objective 2
Leverage on storytelling to connect and engage with customers better.
Retail Sales Training -Objective 3
Provide customers a “wow” experience during their purchase journey.

Meet Your Speaker

HRDF Certified Trainer- Cassandra Chan

Cassandra Chan

 

Cassandra has multidisciplinary skills from her training attended, namely Lean Six Sigma Black Belt (UK), Licensed NLP Trainer (USA), Dale Carnegie Certification (UK), Certificate in Designing Online Learning (UK) and a few others. Currently, she leads and mentors SHRA’s trainers.

HRDF Certified Trainer- Ee May

Ee May

 

Ee May is a trainer with more than 4 years of public speaking experience with diverse experience in training professional working adults.

She has trained many sales professionals, executives and managers in the areas of sales techniques and mindsets, communication and management

HRDF Certified Trainer- Syuhada

Syuhada Rozihas

 

Syuhada is a trainer who is passionate about making a difference. She has over 3 years of experience in facilitating for various motivational university programs. She has trained more than 1,000 sales professionals, executives and managers in the areas of retail sales.

What Our Clients Says
About This Program

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