NA
WHO SHOULD ATTEND
| Area Managers, Store Supervisors/Managers, Head of Department, Managers/Senior Managers |
LEARNING OUTCOMES
| a.Differentiate between Work Groups and Work Teams b. Understand Team Norms and Rules to Work Together c. Uplift Team Spirit through Positive Feedback and Acknowledgement |
PROGRAM OUTLINE
WHAT YOU'LL LEARN: DAILY SCHEDULE
| Teamwork in a Nutshell | Together We Achieve More |
| Work Group or Work Team | |
| Five Dysfunctions of a Team | |
| Building Trust at Work | Why Trust Matters |
| What Contributes to Workplace Trust | |
| Eliminate Invulnerability with Courage | |
| How to Build Workplace Trust | |
| Conflict Resolution and Management | Why We Fight |
| Is Conflict Constructive or Destructive | |
| How does Conflict in the Workplace Develop | |
| Best Practice for Conflict Resolution | |
| Commitment to Work | What is Your Current Level of Commitment |
| Different Levels of Team Commitment | |
| The Specialist Dilemma | |
| Motivate Others to Commit | |
| Examination of Accountability | Why Do We Fail |
| Putting a Stop to Social Loafing | |
| How to Keep Yourself Accountable | |
| Instill a Culture of Accountability | |
| Aligning Team to Collective Goal | What is Inattention to Results |
| Leading for Change | |
| Set Your Team on the Right Track | |
| Spirit of Squirrel | Why Squirrel |
| Squirrel Management Style | |
| What Makes Work Important | |
| 2 Types of Goals for Worthwhile Work | |
| Way of the Beaver | Why Beaver |
| Beaver Management Style | |
| Interrelationship Responsibilities | |
| Golden Rule for Management | |
| Gift of the Goose | Why Goose |
| No Score, No Game | |
| Impact of Gift of the Goose | |
| Elements of a Healthy Mission |