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CORPORATE PROGRAMS

Telemarketing Engagement

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Study Type
Online
Duration
2 Hours
Language
English & BM
HRDF
Claimable

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WHO SHOULD ATTEND

Store Salesperson 
 

LEARNING OUTCOMES

Understand telemarketing role in customer engagement map
Master strategies to engage with customers for long-term relationship
Demonstrate effective telemarketing techniques
Convert objections to opportunities in sales without being too pushy

PROGRAM OUTLINE

WHAT YOU'LL LEARN: DAILY SCHEDULE

Telemarketing role in the sales process
Power of Telemarketing
Essential Preparation For Effective Telemarketing
The importance of Right Message 
Successful telemarketers attitude
The Don’ts to Avoid In Telemarketing
Using Telemarketing As Engagement Tool
Differentiating Yourself From A Scammer