N/A
WHO SHOULD ATTEND
- Head of Departments
- Managers/Senior Managers
- Store Supervisors/ Store Managers
- Retail frontliners and Executives
LEARNING OUTCOMES
- Explain importance of 3P in retail operations.
- Develop a workplan to manage retail operations efficiently.
- Describe modern retail trends on how it influences modern customers’ perception and experience.
- Explore different business strategies to win the market using market knowledge
PROGRAM OUTLINE
WHAT YOU'LL LEARN: DAILY SCHEDULE
- Case Study: How Huawei Use 3P to Win in Operations
- Roles & Responsibilities of Outlet Manager
- Fundamentals and Winning Strategies of Outlet Managers
- Developing a Workplan
- Modern Customer Expectations
- New Retail Trends
- O2O Customer Journey
- Social Capital Economy