N/A
WHO SHOULD ATTEND
- Head of Departments
- Managers/Senior Managers
- Store Supervisors/ Store Managers
- Retail frontliners and Executives
LEARNING OUTCOMES
- Articulate characteristics of high-performance team.
- Assess team’s working dynamics and underlying issues that hinders formation of high- performance team.
- Understand the importance of team diversity and develop ways to appreciate team differences.
- Apply frameworks, concepts, and applications to improve team morale through building accountability and trust within the team.
PROGRAM OUTLINE
WHAT YOU'LL LEARN: DAILY SCHEDULE
- MBTI Team Assessment
- High Performance Mindset and Action
- Team Differences VS Team Strengths
- Team Norms and Working Together
- Managing and Uplifting Team Spirit
- Team Empowerment and Commitment
- 5 Disfunctions Every Team Will Face
- Workplace Trust and Team Accountability