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WHO SHOULD ATTEND
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LEARNING OUTCOMES
- Identify 8 types of waste in retail shops.
- Understand the importance of Gemba walk in continuous improvement approach.
- Propose actions to improve efficiency of current work process.
- Apply PDCA cycle to achieve “cost down, efficiency up” in retail outlets.
PROGRAM OUTLINE
WHAT YOU'LL LEARN: DAILY SCHEDULE
Module 1: KAIZEN Problem Solving
- Break Status Quo With Kaizen
- How to Create Small Improvement, Big Impact
- Kaizen as a Problem-Solving Tool
- PDCA Work Application
Module 2: 8 Waste in Retail Shops
- Eliminate Waste in Workplace
- Bringing Cost Down, Efficiency Up
- Using Kaizen "Eyes" in Work Processes
- Gemba Walk, Customer as Key and "Back to Basic"