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WHO SHOULD ATTEND
LO, OA, Driver ST
LEARNING OUTCOMES
To enhance operational efficiency and customer satisfaction in the service industry by providing logistic officers and drivers with essential skills for seamless coordination and effective communication.
PROGRAM OUTLINE
WHAT YOU'LL LEARN: DAILY SCHEDULE
1. Techniques to liaise with customers using customer-centric way.
2. Premium and Friendly Delivery
3. Communication skills to provide clear, friendly, and helpful interactions with customers during the last mile delivery process.
4. Professional Appearance & Cleanliness