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CORPORATE PROGRAMS

People Management Excellence: Fostering Trust, Empathy & Team Success

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Study Type
Offline & Online
Duration
16 Hours
Language
English
HRDF
Claimable

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WHO SHOULD ATTEND

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LEARNING OUTCOMES

  • Identify and address conflicts within their teams, using effective conflict resolution strategies to foster a harmonious work environment.
  • Develop empathetic communication skills, enabling them to understand and respond to the emotional needs of their subordinates.
  • Understand importance of delegating authority effectively, ensuring tasks are completed efficiently while empowering team members and fostering accountability.
  • Build strong relationships with their team members through active listening and trust-building techniques, enhancing team cohesion and performance.

PROGRAM OUTLINE

WHAT YOU'LL LEARN: DAILY SCHEDULE

People Management

  • Uncover Challenges In People Management
  • Importance Of Proactively Handling Team Challenges
  • Forming Dream Team, Starting From Beliefs

Handling Conflicts

  • Assessing Our Beliefs Towards Conflicts
  • Causes Of Workplace Conflict 
  • Work With Different Personalities To Achieve Higher Team Synergy

Building Better Relationships With Team

  • The Impact Of Strong Relationships On Team Performance And Morale
  • Build Rapport Through Active Listening
  • Quick Tips To Connect With Your Team Members Through Similarity-Attraction Effect

Creating Environment of Trust & Respect

  • The 4 Things That Destroys Trust From Your Team
  • Balancing Positive Vs Negative Feedback To Improve Trust & Build Positive Team Climate
  • 3 Principles To Create A Safe And Open Environment For Sharing Ideas And Feedback