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CORPORATE PROGRAMS

Collaborative Communication through NLP

Ineffective collaboration and communication have caused numerous issues including unproductive job performance resentments from employees. 

Study Type
Offline & Online
Duration
HRDF Claimable
Language
HRDF
Non-Claimable

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Majority of the organizations are currently facing the problem of ineffective collaboration and communication not only within the organization but it also extends to the communication with their business partner organization. This problem has caused numerous issues including unproductive job performance resentments from employees. 

One of the powerful solutions to this problem is to enhance collaborative communication between employees. Collaborative communication is the procedure of correspondence wherein each individual issues and every one of their needs matter equally. The primary goal and thought behind it is connection happens when workers feel that they are heard, seen, and esteemed.

Effective collaboration communication will not only have a positive impact on other business process, but it can also enhance employee engagement, improve productivity, and deliver a superior customer experience.

WHO SHOULD ATTEND

Executives and Above 

LEARNING OUTCOMES

At the end of this training program, participants should be able to:

  • Understand the power of words in terms of communicating meaning, understanding and experience to others and ourselves
  • Influence and persuade others using rapport building, sensory information and etc
  • Learn more about their colleagues in which a more efficient and flexible working environment is created 

COMPETENCY ENHANCEMENT AREAS

Knowledge Skills Attitude
  • Learn about the key communication skills for collaborating, especially active listening
  • Recognize the Milton Model and the Meta Model
  • Understand the elements of successful persuasion
  • Know about the significance of free exchange of ideas
  • The relationship between NLP and other daily challenges
  • Implement the Meta Model to get agreement on an important detail
  • Make confrontation more effective and keep conflict from escalating
  • Able to reframe thinking using the six information frames
  • Utilize the sensory information, sensory acuity, calibration etc to build rapport
  • Use specific questions to create a “well-formed outcome”
  • Overcome the stereotypical thinking about the elements of effective communication
  • Portray self as a trusting person to influence others
  • Dedicated to create a more efficient & flexible working environment
  • Be aware of the words of choice in the future 
  • Understand that collaborative communication can be applied in many areas

 

PROGRAM OUTLINE

WHAT YOU'LL LEARN: DAILY SCHEDULE

  • What is collaborative communication in workplace?
  • The elements in achieving effective collaborative communication
  • Importance of collaborative communication
  • Common mistakes when starting a two-way communication
  • Negative consequences if communication in workplace is not bidirectional
  • The power of listening skills
  • Variations of interpretation from different receivers
  • How to become a good listener?
  • The art of listening
  • Hearing what is not being said
  • Setting up anticipation using questions
  • The power of a good question
  • Changing statements to empowering questions
  • How to construct a sequence of questions to get to a particular result?
  • Enhance the power rating and intention of communication
  • Impact of words in communication
  • Synthesize thought and speech into one process
  • Understand different sizes of word chunks
  • Functions of different chunk size in achieving distinct goals
  • What is the Milton Model?
  • When to use the Milton Model?
  • What is the Meta Model?
  • Functions and roles of the Meta Model in communication
  • Components of the Meta Model
  • What is framing like in communication?
  • Types of information frames
  • Functions of each information frames
  • When to use each frames?
  • Ways to reframe thinking
  • What are the elements to persuade others?
  • Are you a trusting person?
  • Rapport skills for creating cooperation from others
  • Key skills that are vital in gaining cooperation
  • Using persuasion and influencing skills for leading oneself and others to achieve personal goals
  1. “Talk, talk, and talk”
  2. “Can you do me a favor?”
  3. All of us are actors
  4. You ask, I answer
  5. “What else is happening?”