If you need to promote someone to be a supervisor, how would you evaluate that person? Will you ask yourself whether that person is equipped with the right skills set?
In this training, it will provide the skill sets that able to show the strategies of being an effective supervisor, knowledge that requires to leading a team or work group in a business environment. Of course, not to miss out the developing plans, integrating leader and supervision in maintaining and enhancing the performance of a team.
WHO SHOULD ATTEND
Potential successors for supervisory role, supervisors and above
LEARNING OUTCOMES
By the end of this training program, participants should be able to:
- Explain what is and is not supervisor
- Understand the responsibilities and functions of supervisor
- Use techniques and skills in managing people and tasks
- Incorporate techniques for in giving clear instruction
COMPETENCY ENHANCEMENT AREAS
| Knowledge | Skills | Attitude |
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PROGRAM OUTLINE
WHAT YOU'LL LEARN: DAILY SCHEDULE
- 21st Century Challenges as a Supervisor
- Bosses Makes or Break Workplace
- Roles and responsibilities of a supervisor
- What kind of supervisor are you?
- Supervisors VS. Leaders
- The 3 T’s in John Adair’s Leadership Model
- Techniques and Tools to Quantify a Task
- Developing Work Plan
- Work measurement and time cost
- The Adair Urgency and Important Matrix
- Tips on Daily Planning
- Bust time wasters and work interruptions
- Factors That Fosters Team Effectiveness
- The 3 C’s in team coherence
- How to conduct supervision meeting with your direct reports
- Getting Feedback on Work Progress
- The One Minute Goal Setting, Praising And Reprimands
- How to give corrective and non-judgmental feedback
- Overcome Barriers when addressing staff problems
- Guide in preparation for One Minute Reprimand