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Retail Shopping Experience In Malaysia From A Mystery Shopper’s Point Of View
Different retail stores offer different experiences to shoppers. This is not a new phenomenon, especially since the transformation in retailing, which has led t
29 March, 2023Would Goal Setting Really Work?
My experience of quitting my corporate job to focus on my newly started a brownie business back in 2014 was not an easy decision to make but was definitely some
21 March, 20233 Challenges Of Every First Time Manager
Fun fact, did you know that divorce is considered by managers to be the most stressful thing to happen and 60% of them agree that being a first time boss or man
07 March, 2023We Can Never Achieve Work Life Balance, Unless…
Work life balance is the big dream and desire for most people, except for workaholics who enjoy working regardless what time or where they are (perhaps, even du
07 February, 2023How I Achieved My New Year’s Resolution With E-Learning
The fact that you are reading this now means you want to become part of that 20% to maintain and achieve your new year’s resolution! However before we begin, I’
17 January, 2023On Demand Learning: E-Learning As A Lifestyle
Chances are you are reading this article on your mobile phone, laptop or even tablet (don’t worry desktop users, we know you’re reading this too!) These wonderf
27 December, 2022On Demand Learning: A Growing Lifestyle Trend
Let’s do a mental exercise, I’d like you to think about an image or a concept when you see the word “Upskilling”. Got it? What picture or idea came out? Chances
06 December, 2022What is SHRA E-Learning Platform?
SHRA E-Learning Platform? Is this another platform like LinkedIn Learning, Udemy, AirAsia Academy? It is an e-learning platform, but offers much more than that!
17 November, 2022Why Retailers Start To Do Livestreaming?
If you are an active social media user, you have most probably viewed a live selling session, be it on Facebook, Youtube or Tiktok. Here’s my experiences on buy
01 November, 2022On Demand Learning: Top 3 Pitfalls You Should Avoid
Let’s begin by taking a short 10 second challenge to list out all the websites, apps, courses and providers that provide opportunities to upskill! Ready, Let’s
14 October, 2022On Demand Learning: The Express To Upskilling in 2022
If you are reading this right now, chances are you are interested in On-Demand Learning and probably have heard of some mixed opinions regarding On-Deman
22 September, 2022Tracking Data In Omnichannel : Why Do You Need To Start Tracking Retail Data?
As mobile internet and information technology advances, consumers’ shopping journey has also been changed from pure in-store visits to the mixture of both in-s
13 September, 2022Content Marketing: 3 Essentials To Spice Up Your Content
Let’s try out a small exercise! On your phone, tablet or computer, type in the name of your product, merchandise or services. Chances are you will find t
19 August, 2022What Is Professional Certificate?
Our lives as citizens, parents, workers and even educators are all impacted by the latest innovations in the commercial world and technological advanceme
05 August, 2022Digital Marketing? Haiz… So Many Gaps, How To Fill?
In 2022, social media platforms are undoubtedly the gold mine for everyone to market our products! Let’s have a small exercise, let’s do a mental tick on whiche
26 July, 2022Business Transformation Secrets People Won’t Tell You
It’s no secret that retail is a hard slog. Why? Everyone says retail has high fixed expenses, high working capital intensity, unreliable clients, and low
26 July, 2022Why Do Businesses Have To Transform Before It’s Too Late?
To stay relevant to the market, it is common that many businesses go through several transformations across the year, especially when business operations have b
26 July, 2022Don’t Tell My Manager, I Overheard Her Secret Successful Management Formula!
Ever find yourself struggling as a manager? From handling tons of emergencies and employee problems to working late at night to prepare reports, proposals and f
26 July, 2022Executive Diploma Vs Diploma, Are You Aware Of The Differences?
In your quest for knowledge, do you frequently find yourself delving down new internet rabbit holes? There’s no limit to the random topics you’d lik
26 July, 2022Future Proof Retail Workforce with Industry-Based Certification
University-industry collaboration has been emphasized in the Malaysian Education Blueprint 2015-2025 (Higher Education). Digital disruptions has greatly affecte
26 July, 2022The Missing Ingredient For Every Business
During these trying times, selling our products and services has become tougher and more challenging to do. Despite using technology, the internet, social media
27 May, 2022Are You Losing Customers Because Of This?
With the recent drop in sales as well as drop in customer traffic, our first instinct may be to look at reducing our price and introducing promotions to attract
27 May, 2022My Boss Said.. Forget About Customers
Retail. What is the first thing that comes to your mind when you hear that word? Did you imagine a girl or a guy making rounds in the shop, pulling a trolley or
27 May, 2022Avoid These 3 Retail Mistakes That Can Ruin Your Business in 2022
3 Retail Mistakes That Can Ruin Your Business in 2022 Think that brand story is not important Spending too much time on long and redundant processes Overly maxi
27 May, 20225 Ways To Overcome Rejection In Telemarketing
Career success is typically tied to one’s self-worth in our society; we all want to be loved. Fear tells us that we’re putting ourselves out there a
27 May, 20223 Learnings with My Recent Experience with Promoters
Shopping, a refreshing leisure activity loved by Malaysians of all ages. Especially during the weekends where we get to spend our precious time with our friends
27 May, 2022Where Do We Start In Personal Development
Most of us restart our personal development goals early in the year, maybe reading some books and watching a few videos to become a “new me” during this new yea
27 May, 20223 Key Changes In People’s Expectations Towards Managers in 2022
Is the Great Resignation Caused by Covid19? Many businesses have gone through a huge transformation in the past few years. Who would have thought work from home
27 May, 2022Traditional VS Modern Training Need Analysis
The first step for any business to plan for their employee’s training and development programme is always to start from a Training Need Analysis (TNA). However,
27 May, 2022How Retailers Can Upskill Relevant Skills Through HRD Corp
Previously HRD Corp was known as HRDF but since March 2021, it has been rebranded. The jurisdiction of the Pembangunan Sumber Manusia Berhad Act 2001 (PSMB Act
27 May, 2022
