At SH Retail Academy, we provide HRDF training programs that help companies build skilled and capable teams. Our courses are fully HRD Corp claimable, which means your business can train staff without worrying about the cost. Whether you’re in retail, services, or another industry, we create practical training experiences that meet your goals.
We are a certified HRDF training provider in Malaysia, trusted by businesses across the country. From soft skills to technical areas, our trainers are industry experts who know how to deliver results. We also assist you in every step of the HRD Corp claim process, making your experience smooth and stress-free.
HRDF, now officially called HRD Corp (Human Resource Development Corporation), is a government body under Malaysia’s Ministry of Human Resources. It manages a training fund created to improve the skills of Malaysian workers.
If your company contributes to the HRD levy (1% of monthly wages), you can use that fund to send your staff for HRDF claimable training. These programs are run by HRDF training providers like us, and they cover many skill areas—from customer service to digital tools.
The main goal of HRD Corp is to support workforce development and improve business productivity. It does this by helping employers claim back the cost of training from the fund.
We are not just another HRDF training provider. Our team understands how to link training to real business needs. Here’s why businesses choose us:
We are officially approved by HRD Corp, so you can claim training fees through the HRDF fund without any problems.
We design every training session to match your business goals, team needs, and industry challenges. No generic or one-size-fits-all content.
Our trainers have real industry experience. They know how to teach in a way that’s practical, simple, and easy to follow.
We help you with all HRD Corp paperwork—from applying for grants to submitting post-training documents. We make the process smooth.
Our training helps teams improve skills, confidence, and performance. Many clients see real results in productivity and teamwork after training.
We offer onsite, online, or hybrid training sessions that fit your team’s schedule. You choose the format and time that works best.
Equip your team with modern retail strategies and digital tools to stay ahead in the evolving retail landscape.
Enhance your sales team’s ability to close deals, build trust, and drive consistent revenue growth across all markets.
Deliver exceptional customer experiences by training your staff in communication, problem-solving, and service excellence.
Develop confident leaders with skills in team management, decision-making, and creating a productive workplace culture.
We know the HRD Corp claim process can be confusing at first, but don’t worry. Our team will guide you through it.
Tell us what problems you’re facing or what areas you want to improve. We’ll listen, ask questions, and learn about your team.
We’ll prepare a course outline, timeline, and cost estimate based on your needs. You’ll know exactly what the training will cover.
You’ll log into the HRD Corp portal (e-TRiS) and submit a grant application. We’ll help you prepare all the required documents.
Once approved, our certified trainers will carry out the training at your preferred time and location onsite, offsite, or online.
After training, we’ll help with final documents like reports, attendance, and evaluation forms. You’ll then submit for claim reimbursement.
In-house training means we come to you. These sessions are customised for your company and your team. In-house training offers several benefits:
Whether you have five people or fifty, we can design an In-house training program that works for you.
We also help you prepare your team before the session with pre-tests and readiness checks. After training, we provide post-training tests to measure improvements and learning outcomes.
Companies that join our training often see up to 3% better performance, helping teams work more efficiently and complete their tasks with improved focus and results.
We follow approved standards to make sure our courses are well-structured and delivered by skilled trainers who offer the best learning experience to every group we train.
If your company is eligible, you can apply for a grant that covers the training costs, making it a smart and cost-effective way to grow your team.
We follow a five-stage method to ensure that our HRDF claimable training delivers strong results.
In this stage we will help you to identify: • Current issues • Organization Growth Plans • Talent Readiness • Understand Requirements |
In this stage, we will discuss on • Approach to conduct the training • Contents to include into the program to suit your organization needs |
In this stage, we will make a proposal for the training according • Your organization’s Training Budget • Training Calendar Plan |
In this stage, we will perform preparation prior to the training such as • Accommodate Work Schedule • Participant Nomination • Pre-Test • Facility Arrangement |
In this stage, we will perform evaluation on the effectiveness of training through • Main Test • Standardization • KPI Visualization |
If you’re ready to grow your business through HRDF training programs, contact us today. SH Retail Academy is here to support
you with certified trainers, practical content, and full claim assistance.
HRDF training refers to training that is funded through the Human Resource Development Fund. Companies registered with HRD Corp can claim training costs if they work with an approved provider.
You can apply through the e-TRiS portal after choosing a training provider and course. SH Retail Academy will guide you through the full process and provide the documents you need.
Yes, we are officially certified under HRD Corp. All our programs are eligible for claim, and our trainers meet HRD Corp’s standards.
You will need:
We will help you prepare and organise everything.
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