Our Customer Behaviour Training Is Suitable For

Area Managers
Head of Department
Managers

CUSTOMER BEHAVIOR TRAINING

Strategic Customer Value Proposition (ARMC)

Learning Outcome
Content

a. Design a Customer Value Proposition based on the Organization Targeted Users
b. Understanding the Customers Behavior Now and Then
c. Think Creatively in Providing Satisfaction to the Customers

Our Customer Behavior Training Can Help You To

Design a Customer Value Proposition

Understanding the Customers Behavior

Provide Customer Satisfaction

Our Client

What Our Client Say
About Our Other Programs

”With SHRA comprehensive training our sales have grown by 10 to 20 times!”
– Founder of Spectaclex, Mr Daniel Lim
I joined the customer service program. Trainers Ee May & Nazrin are very helpful for us to improve customer service and can be practiced by all staff. Tq both of you.
Manjaku, RAHMAH DHAINI
With the systematic learning method, I’ve gotten a clearer overall picture about new retail.
Kedai Xin Hua- Chua Chia Pin
Great learning about NEW RETAIL in 2 days. Learnt a lot of practical knowledge such as digitalization, branding, store management, people management etc to grow our business offline & online. #newretail #SenhengMY #OMO
-Printcious.com, Mr. Vincent Tong-
Ee May was fantastic- learnt a lot during the class and she kept us engaged and was funny as well. Looking forward to learn more from her!
-Innergia Lab, Peng Jun Wong
This program has given me a clear direction on how to organize my telemarketing content to my audiences.
-ibilik, Keith
Thank you SHRA for the 4 Hours of High energy training. I have learn a lot about the Right mindset, skillset, toolset of an effective leader
– Founder of Spectaclex, Mr Daniel Lim
From this course, I have learned i have to improve teams product knowledge, customer service and how to handle customer. Most important is to change the mindset of my team from employees mindset to a boss mindset
Clarks, Nyok Ping
The 2 days short course worth 15 times its fee. Thank SH Academy for the insightful sharing despite some of the info can be classified as trade secrets.
-Eureka Healthcare, Mr Steve Ong
”With SHRA comprehensive training our sales have grown by 10 to 20 times!”
– Founder of Spectaclex, Mr Daniel Lim
I joined the customer service program. Trainers Ee May & Nazrin are very helpful for us to improve customer service and can be practiced by all staff. Tq both of you.
Manjaku, RAHMAH DHAINI